Joseph Heintz

Interests

Software Engineering , Volleyball

Skills

Languages and Frameworks: C/C++, Java, Javascript/TypeScript, HTML/CSS, Bootstrap 5, React, Python, SQL

Toolsets/OS: Windows 10/11, Git/GitHub, VS Code, Docker

Education

University of Hawaii at Manoa

B.S., Computer Science

2023 - 2025

University of Hawaii Maui College

Transferred, Liberal Arts

2020 - 2022

Work

IT Help Desk Consultant, Information Technology Services at UH Manoa

Provided IT support to students, faculty, and staff at the University of Hawaii at Manoa

  • Assisted with account recovery, password resets, LMS troubleshooting and other general IT issues
  • Interacted with customers over the phone, and through email tickets to provide support and resolve issues
  • Actively collbarorated with coworkers and supervisors when necessary for complex issues or higher-level access requests

2024/02/21 - 2025/12/17

Customer Sales Associate, Lowes

Provided customer service

  • Helped customers with their needs and projects
  • Licensed with several different machines to perform stocking duties
  • Kept department clean and well organized in conjunction with coworkers and managers

2021/06/10 - 2022/10/18

Cook/Meal-prep, Only Ono BBQ

Take-out restaurant during quarantine times

  • Had to multitask and balance plating, meal prep, and cooking tasks
  • Learned a lot of new things quick to perform my job sufficiently
  • Coordinated with coworkers to get quality food out to customers quickly and smoothly

2020/05/09 - 2021/06/15

Meal Prep/Dishwasher, Kalei's Lunchbox

Did meal prep and washed dishes at the Kalei's Pukalani restaurant

  • Worked with several coworkers in a very small work space while managing different tasks
  • Helped cook food for first responders during the Lahaina fire

2023/05/29 - 2023/08/13

Activities

Volunteer, Kaheawa Wind Power

Helped with a massive cleanup at the windmills on the West Maui Mountains

  • Participated in cleaning several sites and removing an invasive species of plant called Fireweed
  • Attended this event with my Mother and employees of Ka'anapali Ocean Resort

2016/11/06 - 2016/11/07

Assistant Boys Volleyball Coach, King Kekaulike High School

Assisted Head Coach with various tasks

  • Ran drills with the team and occasionally trained specific individuals' skills
  • Chaperoned the team during games and tournaments as well as help with team decisions

2022/02/18 - 2022/05/10

Awards

Biliteracy Seal in Japanese, State of Hawaii

Awarded to students that pass the Hawaii State Biliteracy test, deeming the student biliterate in Japanese

2019/05/24

References

Available upon request